
You’ve invested in your brand, working with your marketing team to define your colors, tone, templates, and messaging. You’ve agreed on what your business stands for and how it should show up in the world.
But then one day, an employee posts a social media graphic that doesn’t match your colors. A proposal goes out using the wrong font. A new assistant adds emojis (!!!) to your carefully crafted captions.
It’s easy to shrug this off as no big deal. But every time your team deviates from your agreed-upon brand guidelines, the consistency you worked so hard to build starts to unravel… and that inconsistency can cost you more than you might realize.
How so?
The Hidden Cost of “Just This Once”
When someone posts off-brand content, it’s rarely malicious. Usually, it’s an honest attempt to save time, get creative, or fill a gap. But those well-intentioned shortcuts have consequences.
Off-brand colors and fonts make your company look less credible. Inconsistent tone or voice creates confusion about who you are and what you stand for. Even small missteps, like using the wrong version of a logo, dilute the professional image that separates you from competitors.
And it’s rarely just once. Over time, these little inconsistencies send mixed signals to your audience. If your brand doesn’t look unified, customers subconsciously start to question whether your business is unified.
It’s Not Just About Aesthetics
Brand deviations don’t just “look bad,” they weaken perception and create inefficiencies.
Reworking Costs. Marketing teams have to fix or reformat materials before they go out the door.
Missed Opportunities. Posts or ads may underperform because they don’t align with the strategy you built.
Lost Time. Instead of focusing on growth, your marketing team will be spending energy enforcing rules and cleaning up inconsistencies.
When your business agreed to brand guidelines, it wasn’t to make things harder – it was to help you do everything easier, faster, and more effectively.
Tips to Keep Everyone On Brand
Make the brand playbook accessible.
Store logos, templates, and tone guidelines in one central location. If your team can’t find them easily, they’ll improvise.
Train every new hire.
Brand training shouldn’t stop at leadership. Everyone who touches your marketing (assistants, admins, and contractors) needs to understand what “on brand” means and why it matters.
Set up review points.
Create a simple approval process for posts, ads, and other materials before they go public. It’s far easier to fix inconsistencies early rather than trying to repair damage later.
Empower, don’t restrict.
Give your team pre-approved templates and examples so they can create quickly without guessing. The goal is freedom within structure.
Protecting What You Built
Your marketing team didn’t create your brand guidelines for decoration – they built them to protect your identity and reputation. When everyone follows them, your business looks sharp, reliable, and cohesive.
But when they don’t? You risk turning your brand into noise.
Consistency isn’t about perfection, it’s about trust. Guard it carefully.
Need help keeping everyone on brand? Let us know.
